Hiera Consulting Ltd is committed to privacy and will use Personal Data only in accordance with this policy. This policy applies to all processing of Personal Data by Hiera Consulting Ltd.


Data Privacy Policy

Hiera Consulting Ltd (“Hiera Consulting”) intends to comply with the various legal regulations that govern the collection and processing of personal data. Our Data Privacy Policy seeks to ensure adequate level of protection for personal data as prescribed by the European Union General Data Protection Regulation (“GDPR”).

Purpose

The purpose of this policy is to inform individuals how Hiera Consulting processes Personal Data and about their rights under the GDPR. 

Legal Bases for Processing

Hiera Consulting processes Personal Data only where such processing is required for Hiera Consulting to meet its legal obligations, to perform its agreements or to take steps to enter into agreements. Hiera Consulting will also process Personal Data for its legitimate interests, which include providing its products and services to its clients, processing carried out for internal purposes, such as website and system administration or internal audits and reviews, enhancing and improving its products and services, for example, by performing internal research and analysing client trends. In addition, Hiera may also process Personal Data if the individual has given its explicit consent.

What Personal Data Hiera Consulting collects

Hiera Consulting may collect Personal Data about its current and prospective clients and their representatives, employees and job candidates, individuals who agree to participate in market research carried out by Hiera Consulting, and website users (collectively referred to as “Individuals”).

Hiera Consulting collects information such as name, address, telephone, fax numbers and email addresses of Individuals who request Hiera Consulting’s information materials or reports, individuals seeking employment or engagement with Hiera Consulting and individuals engaged in services offered to their employer.

In dealing with service providers, vendors and clients, Hiera Consulting obtains information about its business contacts; including name, title, name, address, telephone and fax numbers and email address.

Hiera Consulting’s websites use cookies and other similar technologies that collect information about internet browsing habits and history (collectively referred to in this policy as “cookies”). 

The following types of cookies may be used on our websites:

  • Essential Cookies: These cookies are necessary for our website to work properly. They are usually only set in response to actions you take such as logging in or completing online forms. Individuals can set their browser to block or alert them about these cookies, but some parts of our site will not function if these cookies are blocked.
  • Functionality Cookies: These cookies enhance the functionality of our website by storing Individuals' preferences (such as preferred language or the region that you are in). These cookies may be set by us or by third-party content that we have placed within our pages. If Individuals do not allow these cookies, some of the features on our website may not function properly and visitors may not receive a personalized experience when visiting our site.
  • Performance Cookies: These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site. They help us to understand which pages are visited most frequently and how visitors interact with our sites. Any information collected by performance cookies is aggregated and therefore not identifiable. If visitors do not allow these cookies, we will not receive data related to your visits to our sites. 

Visitors can set their browser to refuse all or some browser cookies, or to alert them when websites set or access cookies. If visitors disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

Use and sharing of personal data

Hiera Consulting may use collected Personal Data for the following purposes:

  • To improve products and services such as reports, market analysis for example via the website
  • To offer or provide services to client companies
  • To evaluate and recruit employment candidates
  • To monitor and manage its staff, including processing payroll and providing benefit programs
  • To monitor and manage agents and other service providers, including processing payments, accounting
  • Internal record-keeping and control
  • Marketing optimization, including, market research, analysing and improving marketing campaigns and profiling internet users
  • For marketing purposes, including direct marketing, follow up by email, phone or mail with Individuals who requested informational materials to provide further information and send promotional email or mail about Hiera Consulting´s professional services or other information Individuals may find interesting

By providing us with their Personal Data, Individuals acknowledge and agree that Hiera Consulting may from time to time transfer Personal Data to its service providers, agents or appointed representatives located around the world. Hiera Consulting has implemented appropriate safeguards for transfers of personal information originating from the European Economic Area (EEA) to countries located outside of the EEA. These safeguards include implementing standard data protection clauses which have been approved by the European Commission or (in relation to transfers from the European Union to the USA) transferring Personal Data to entities who have signed up to the EU-U.S. Privacy Shield. Please do not submit any Personal Data if you do not wish for your data to be transferred internationally.

Rights of the data subject

In accordance with GDPR and applicable data protection laws, Individuals may request details of Personal Data that Hiera Consulting holds about them, and exercise their privacy rights as provided for by such laws, by contacting us (contact details are below).

Specifically, Individuals have the following rights:

  • The right to be informed of the use of their Personal Data;
  • The right to access and/or to require the correction or erasure of their Personal Data;
  • The right to block and/or object to the processing of their Personal Data;
  • The right to not be subject to any decision based solely on automated processing of their Personal Data;
  • In limited circumstances, Individuals may have the right to receive Personal Data in a format which may be transmitted to another entity.

If Individuals have a complaint in relation to the processing of their data carried out under this Privacy Policy, they have the right to lodge a complaint with their local supervisory authority. 

Individuals may also seek to exercise any of these rights by sending a written request to Hiera Consulting, the contact details listed below:

Request for information and contact
[email protected]
Hiera Consulting 
26 Belsize Avenue, London, NW3 4AU, UK

Changes to Privacy Policy

From time to time, Hiera Consulting may use Personal Data for new, unanticipated uses not previously disclosed in this policy. Hiera Consulting posts the policy changes to www.hieraconsulting.co.uk to notify Individuals of these changes and provide the ability to "opt out" or unsubscribe from these new uses.